Deliveries are currently to UK mainland only.
Choose Celebration Cake delivery at checkout even if you have additional items in your cart. All items will be delivered by 5pm on the day you specified.
Our spiced cakes delivered straight to your door or you can order for delivery to a special someone.
PLEASE NOTE THAT YOU HAVE 24 HOURS TO CANCEL
We take pride in baking fresh to order. To maintain freshness, our dry and perishable ingredients are bought based your orders plus a percentage for contingency. No large packs of ingredients sitting around here for months.
We use DPD for deliveries but where there are any delivery issues with DPD, we will notify you and may use a different courier. The contact number you provide during ordering will be passed to the delivery company to keep you updated about your delivery.
When you receive your order, please check it before signing for your delivery. In the unlikely event that there is a problem with your order, please contact us immediately on 0300-057-3088 or send a message via WhatsApp on 0745 741 8146 and we will do our best to rectify the situation.
For damaged products or products that are not as described, we will offer a credit note or a refund. We will need your name, order number and a picture showing the issue, this will be reviewed before an offer is made. The amount offered will depend of the extent of the issue.
No refund will be given where there is:
- No one available to accept the order
- A known postal delay affecting your delivery
- A lost or stolen order after delivery has been confirmed
- A minor difference between the product image and the items delivered
- Dissatisfaction with the product based on personal preference
All processed refunds are made to the original payment card or email used when placing the order.
There are no deliveries on Sunday or Bank Holidays.